cocokind — Terrace Consulting Case Study

The Challenge

Client Background & Problem

Cocokind is a skincare brand founded in 2014, committed to transforming the beauty industry by empowering and celebrating people for exactly who they are. As the brand grew, its legacy e-commerce platform struggled to keep pace — creating friction in order processing, inventory management, and financial reporting. The team lacked accurate visibility into bundle discount profitability and needed a modern, integrated commerce and back-office system to support their growth.

Our Approach

What Terrace Did

Terrace performed a full migration from the legacy e-commerce site to Shopify and integrated it with NetSuite using Celigo. A robust integration was implemented between Shopify, Celigo, and NetSuite to streamline order processing, inventory management, and financial reporting. The solution provided the business with accurate metrics on bundle discounts and profitability — giving leadership the data clarity they needed to make confident decisions.

Outcomes

Results

Improved revenue reporting with accurate bundle discount metrics

Streamlined order processing through Shopify–Celigo–NetSuite integration

Real-time inventory visibility across systems

Stronger financial reporting for leadership decision-making

We were able to get metrics on how much bundle discounts we were actually offering and keep a better eye on profitability.

Jennifer Rey, Controller, cocokind

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